Contact Tracing

Prepare Pacific Fight Coronavirus Contact Tracing

Keep track of where you’ve been and who you’ve seen.

Fast and effective contact tracing is one way we can all work together to prevent any further spread of COVID-19 in New Zealand.

How contact tracing helps.

To stop any future spread of COVID-19, we need to trace the contacts of anyone who may have been exposed to COVID-19. Recording people’s movements helps us to do this quickly and efficiently.

The faster we can trace contacts, the faster we can prevent another outbreak of the disease.

Most cases of COVID-19 in New Zealand have come from overseas. Once a case has been identified, the Ministry of Health and district health boards track down people who may have been exposed to the virus through a process called contact tracing.

Health services use contact tracing to find people who may have been exposed to an infectious disease. There are two types of ‘contacts’ – close contacts and casual contacts. Health services give advice to both of these contact types on what they need to do.

How the Ministry of Health and district health boards trace people who have been in contact with a case of COVID-19.

How to keep track of your movements.

You can keep track of your movements by:

  • keeping a list in a safe place
  • keeping a diary
  • using an app to record your movement, or
  • taking time-stamped photos of where you’ve been.

Everyone should continue to keep track of the 3 Ws:

  • Where you went.
  • When you went there.
  • Who you met.

You can use any method that suits you and helps you to provide information about your whereabouts if a contact tracer needs to contact you. Encourage your family and friends to do the same.

Businesses should help customers to keep track of where they’ve been by displaying the NZ COVID Tracer QR code poster.

Tracer apps.

The Ministry of Health has created a tracing app — NZ COVID Tracer. This app works by scanning a QR code on a poster at participating businesses. The app then keeps track of where you have scanned so that you know where you have been. 

Get help with NZ COVID Tracer
If you have questions about the app or any problems using it, call the Ministry of Health on 0800 800 606 or email [email protected].

Privacy
Information about privacy and COVID-19.

You can also use the camera app or a QR code scanner app on your phone to scan QR codes.

What We're Fighting

Important words

All the people who were living in your fale when New Zealand went into lockdown after Alert Level 4

When people who are sick are separated from thoes who are not sick

The government’s orders to everyone to stay at home unless they need to do shopping, get medicine, exercise safely or are an essential worker

A drive in centre where you can go to get tested for the Coronavirus

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