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COVID-19 Testing – Important Information For Our Community

What do I do if I think I’ve got the Coronavirus?

Because there is no community spread in Auckland (or anywhere in New Zealand) the only people in our community who need to be tested are people who have symptoms and are at higher risk of contracting COVID-19.

This change to the testing criteria is outlined in the Ministry of Health case definition which was updated on 24 June 2020. 

If you have any of the symptoms of COVID-19, call Healthline on 0800 358 5453 or your local GP to see if you need to be tested or not.  

You are at higher risk if in the 14 days before your symptoms started:

  • You were in contact with a confirmed or probable case of COVID-19;
  • OR you travelled overseas;
  • OR you had direct contact with a person who has travelled overseas within the past 14 days (eg Customs and Immigration staff, staff at quarantine/isolation facilities);
  • OR you worked on an international aircraft or shipping vessel;
  • OR you cleaned at an international airport or maritime port in areas/conveniences visited by international arrivals.

 The symptoms of COVID19 are:

  •   Cough
  •   Loss of smell
  •   Sore throat
  •   Fever
  •   Runny nose
  •   Shortness of breath

If you have any of the symptoms of COVID-19 and fit any of these higher index of suspicion (HIS) criteria, call Healthline (0800 358 5453) or your local doctor to talk about getting a test.

In addition if any of the Regional Public Health Services or the Ministry of Health advise you to be tested you should follow their advice.

The testing of people who have recently returned to New Zealand and are in managed isolation and quarantine facilities is managed separately.

How do I keep my family safe?

Although we don’t have community cases of COVID-19 in Auckland (or anywhere in New Zealand), it’s still important to be vigilant.

The same actions that protect you and your family from COVID-19 will also keep you safe from the flu, colds, and other infectious diseases.

Washing your hands continues to be one of the easiest ways to keep yourself safe. Continue to cough or sneeze into your elbow or a tissue, clean surfaces, and stay home if you’re sick.

Where are the testing stations?

A new model for delivering testing for COVID-19 has been introduced to Auckland communities as of 31 July 2020.

The new community testing centres (CTCs) will replace the community based assessment centres (CBACs) set up in March and April. 

These centres offer a long-term and sustainable approach to testing in the community. More mobile testing units will also be introduced to provide even easier access to swabbing.

Metropolitan Auckland CTCs (Community Testing Centres) as at 31 July 2020

Centre Details

Opening Hours
Referral Process

NORTH
AUT North Campus

Main Entrance,
90 Akoranga Drive, Northcote


8am - 3pm
Open 7 days


No referrals after 3pm.
Drive-thru or walk-in.

WEST
Whanau House,  Waipareira Trust
Corner of Edsel St & Catherine St,
Henderson


8am - 3pm
Open 7 days


No referrals after 3pm
Drive-thru or walk in.

CENTRAL
Eden Terrace Community Testing Centre
112 New North Road,
Eden Terrace.
Entrance via Ngahura Street


8am - 3pm
Open 7 days


No referrals after 3pm
Drive-thru or walk in.

SOUTH
The Whanāu Ora Community Clinic
25 Druces Road, Wiri
Auckland

8am - 3pm
Open Mon to Sat
1 pm - 3.30 pm
Sundays


No referrals after 3pm
Walk-ins accepted

Northland Community Testing Centres and Iwi Mobile Clinics.

As of Monday 3 August COVID-19 testing will be available three days a week for two hours per day.  Please click here for venue information in the Northland region.

If you have symptoms consistent with COVID-19, such as cold or flu symptoms, contact Healthline (0800 358 5453) or your doctor to find out if you need a test.

If you are offered a test for COVID-19, please take it. It will help us ensure we don’t have community transmission, and help keep your friends, family and whānau safe.

A COVID-19 test is free of charge.

Northland DHB’s COVID-19 Hotline number is 0800 600 720.

You can call this number if you have not been notified of your COVID-19 test results AFTER 5 DAYS.  The 0800 line is open 8am to 4.30pm, Monday to Friday.  This is not a health advice hotline. For any health advice call Healthline 0800 611 116 or 111 in an emergency.
The COVID-19 Hotline is strictly for COVID-19 test results and information on testing centre locations/times only.

For more information go to https://www.northlanddhb.org.nz/home/covid-19/covid-19-coronavirus-community-testing-centres.

What We're Fighting

Important words

All the people who were living in your fale when New Zealand went into lockdown after Alert Level 4

When people who are sick or have symptoms can be physically separated from those who are not sick.

The government’s orders to everyone to stay at home unless they need to do shopping, get medicine, exercise safely or are an essential worker

A drive in centre where you can go to get tested for the Coronavirus

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